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Downtime

SmartSearch App, UK South, and 34 other services are down

Apr 11, 2026 at 7:23pm UTC
Affected services
SmartSearch App
UK West
UK South
Algorithmic Checks
Bank Wizard Absolute
Bulk Upload
Core
Creditsafe
Daon
Document
Fraud Check
Frontend
GDC
Intelliflo
International Individual
International Business
NL Individual
Notes
Notification
Lseg
Questionnaire
SmartDoc
Source Of Funds
Triple Check
TrustID
UK Business
UK Companies House
UK Equifax
UK Experian
UK Individual
UK SmartOne
UK TransUnion
US Business
US Experian
US Individual
Watchlist

Resolved
Apr 11, 2026 at 8:57pm UTC

NL Individual recovered.

Updated
Apr 11, 2026 at 8:56pm UTC

Bank Wizard Absolute and US Experian recovered.

Updated
Apr 11, 2026 at 8:56pm UTC

GDC and UK Business recovered.

Updated
Apr 11, 2026 at 8:56pm UTC

Triple Check and UK SmartOne recovered.

Updated
Apr 11, 2026 at 8:56pm UTC

UK South recovered.

Updated
Apr 11, 2026 at 8:56pm UTC

Bulk Upload, Creditsafe, and SmartDoc recovered.

Updated
Apr 11, 2026 at 8:56pm UTC

TrustID and UK Companies House recovered.

Updated
Apr 11, 2026 at 8:56pm UTC

Algorithmic Checks and Questionnaire recovered.

Updated
Apr 11, 2026 at 8:56pm UTC

Core, Notification, and Lseg recovered.

Updated
Apr 11, 2026 at 8:56pm UTC

Daon, International Individual, UK Experian, and 1 other resource recovered.

Updated
Apr 11, 2026 at 8:56pm UTC

Document and UK Equifax recovered.

Updated
Apr 11, 2026 at 8:56pm UTC

Notes recovered.

Updated
Apr 11, 2026 at 8:55pm UTC

Frontend and US Individual recovered.

Updated
Apr 11, 2026 at 8:55pm UTC

Intelliflo, Source Of Funds, UK TransUnion, and 1 other resource recovered.

Updated
Apr 11, 2026 at 8:55pm UTC

UK West, Fraud Check, International Business, and 1 other resource recovered.

Updated
Apr 11, 2026 at 8:02pm UTC

SmartSearch App recovered.

Updated
Apr 11, 2026 at 7:25pm UTC

Notes and Watchlist went down.

Updated
Apr 11, 2026 at 7:25pm UTC

SmartDoc went down.

Updated
Apr 11, 2026 at 7:25pm UTC

Core went down.

Updated
Apr 11, 2026 at 7:24pm UTC

Algorithmic Checks, Bank Wizard Absolute, Lseg, and 4 other resources went down.

Updated
Apr 11, 2026 at 7:24pm UTC

UK South, Creditsafe, Daon, and 8 other resources went down.

Updated
Apr 11, 2026 at 7:24pm UTC

Intelliflo went down.

Updated
Apr 11, 2026 at 7:24pm UTC

NL Individual went down.

Updated
Apr 11, 2026 at 7:23pm UTC

Document, GDC, Notification, and 3 other resources went down.

Updated
Apr 11, 2026 at 7:23pm UTC

Bulk Upload, International Business, and TrustID went down.

Updated
Apr 11, 2026 at 7:23pm UTC

SmartSearch App went down.

Created
Apr 11, 2026 at 7:23pm UTC

UK West and US Business went down.